Auto Renewal is a convenient way to renew your membership before it expires on an annual basis. By selecting the “opt in” feature, you give permission for the credit card you provide to be charged automatically on the date of your renewal.
You can sign up for Auto Renewal by clicking on the Manage Auto Renewal tab in the My Accounts section of the site and following the directions. You will receive a confirmation email when you successfully set up Auto Renewal.
You can also sign up for Auto Renewal by completing the payment slip on your renewal notice and selecting the Auto Renewal box when returning your payment to My Discount Travel.
No. By opting into the Auto Renewal program, your fee will be locked and will remain the same while you are opted in. If you choose to opt out of Auto Renewal at anytime, the renewal/access fee could be subject to change.
You can opt out from Auto Renewal by going to the Manage Auto Renewal tab in the My Accounts Section.
Notice of renewal term will be sent to the email address provided 30 days before your credit card will be charged through Auto Renewal.
Auto Renewal will remain in place for as long as you are an active member. If you wish to change your settings for Auto Renew, please visit the Manage Auto Renewal tab in the My Accounts Section.
Never! This is a free services offered to members. You will only be charged the fee for your renewal.
You can manage the credit card on file by going to the Manage Auto Renewal tab in the My Accounts Section.
If the charge fails for any reason, you will receive an email notification that payment was not made.
If payment is not received by the expiration date, you will not be able to access your account until the renewal fee has been paid.
As a member of My Discount Travel, you have the option to apply all of the reward credits that you've accumulated over the course of the year towards your annual renewal. You've earned those reward credits by traveling and we want to offer you the opportunity to use those reward credits towards the continuation of your travel membership.
Please review the FAQs below for more information.
1. When will my reward credits be applied towards my auto renewal?
Reward credits will be deducted from your account and applied towards your renewal on the date of your auto renewal.
2. How many reward credits will be applied towards my auto renewal?
At the time of your auto renewal, our system will determine the number of active reward credits on your account. If the amount is less than the price of your renewal, we will deduct all reward credits and charge your preferred credit card for the remaining amount.
If the amount is greater than the price of your renewal, we will deduct only enough to cover the price of your renewal and no charge will be made to your credit card.
3. How will I be notified of any reward credits deducted from my account?
Once your account is successfully auto-renewed, we will send an email detailing the amount of reward credits deducted from your account, as well as the amount that was charged to your credit card.
4. What should I do if I no longer want to apply my reward credits towards my annual renewals?
You can easily opt out at anytime by visiting the Manage Auto Renewal page in your Account and deselecting the check-box next to "I would like for my reward credits to be depleted first." Then, simply save your Auto Renewal preferences.